About Grosvenor

At Grosvenor Casino, we are proud to be one of the United Kingdom's most established and trusted names in gaming entertainment. With a heritage stretching back to 1970, our land-based casino network has grown into one of the largest in the UK — and today, our Grosvenor casino online platform brings that same standard of excellence to players wherever they are. We operate under the authority of Rank Interactive (Gibraltar) Ltd, part of The Rank Group Plc, and we hold licences from both the UK Gambling Commission (online account 57924) and the Government of Gibraltar (RGL 133 & RGL 134). Our commitment to players is simple: a safe, fair, and genuinely entertaining gaming environment, backed by decades of real-world experience.

Our Story and Heritage

We have been welcoming guests through the doors of our land-based venues since 1970 — more than 50 years of hospitality, gaming, and community. Our Grosvenor Casino network spans the length and breadth of Britain, with venues in cities including London, Manchester, Birmingham, Leeds, Sheffield, Glasgow, Cardiff, Nottingham, Brighton, Blackpool, Coventry, Bournemouth, Bolton, Luton, Northampton, Plymouth, Portsmouth, Southend, Stockton, Walsall, and beyond. The iconic Grosvenor Victoria Casino in London remains one of our most celebrated locations. Each venue reflects our dedication to quality, responsible gaming, and an atmosphere that keeps players coming back.

When we launched our Grosvenor online casino platform, we carried everything we had learned in five decades of land-based operation into the digital space. Our Grosvenor Casino login portal gives players instant access to thousands of games from the comfort of home, while our single Grosvenor Membership — known as Grosvenor One — bridges the online and physical worlds, letting you enjoy perks and rewards across both.

Licences and Player Protection

We take our regulatory obligations seriously. Our Grosvenor casino online services for UK customers are fully licensed and regulated by the UK Gambling Commission. Non-GB customers are served under our Gibraltar licence, issued by the Gibraltar Gambling Commissioner. All disputes for GB players are referred to IBAS as our approved Alternative Dispute Resolution provider. We are committed to full compliance at every level — from the way we handle your data to the way we process your withdrawals.

UK Gambling Commission licence (online account 57924)
Gibraltar Gambling Commissioner licences RGL 133 & RGL 134
Land-based UKGC licences 614, 33465 & 34161
ADR provider: IBAS (GB customers)
GAMSTOP integration — self-excluded players are not permitted to access our services

We serve players in permitted jurisdictions only: the United Kingdom, Republic of Ireland, Channel Islands, Isle of Man, and Gibraltar. All players must be 18 or over. We use robust identity and age verification, and we actively block circumvention tools such as VPNs.

Our Games and Platform

Here at Grosvenor Casino, we offer a library of 2,000+ games across every major category. Our slots collection features 500+ titles — from classic three-reel games to modern Megaways slots with up to 117,649 ways to win, progressive jackpots, and Jackpot King games from Blueprint. We work with some of the most respected software providers in the industry, including NetEnt, Pragmatic Play, Barcrest, Novomatic/Greentube, Eyecon, Playtech, Red Tiger, and Big Time Gaming.

At Grosvenor, we are especially proud of our live casino offering. Our 'Live from Grosvenor' service streams real dealers in HD directly from our land-based venues — an experience that no purely digital operator can match. Alongside Evolution-powered tables, we offer live blackjack, baccarat, roulette, poker, and game shows. Our table games selection also includes 10p Roulette, Punto Banco, and a wide range of Grosvenor Poker formats — from online cash games and sit-and-go tournaments to live events including the Goliath, GUKPT, and 25-25 series.

Our Apps and Mobile Experience

We understand that players want flexibility. That is why our Grosvenor Casino app ecosystem includes three dedicated native apps for iOS and Android: Grosvenor Casino (300 games), Grosvenor Live Casino, and Grosvenor Poker. Our mobile web experience is equally seamless — you can use the Grosvenor casino online login from any browser without downloading anything. Whether you prefer desktop or mobile, we have built our platform to perform.

Deposits, Withdrawals and Payments

At Grosvenor, we keep payments straightforward, secure, and fee-free. We accept debit cards (Visa and Mastercard — no credit cards or Amex), PayPal, Apple Pay, Paysafecard, and Instant Bank Transfer via Trustly. Our minimum deposit starts from just £5. We process most withdrawals instantly, with Fast Withdrawal-enabled banks and PayPal typically completing in approximately 15 minutes. Non-Fast-Withdrawal Visa/Mastercard transactions take 1–3 working days. We never charge withdrawal fees, and our maximum withdrawal per transaction is £30,000.

Minimum deposit: £5 (Debit Card, Apple Pay, Instant Bank Transfer); £10 (PayPal, Paysafecard)
Minimum withdrawal: £5
Maximum withdrawal: £30,000 per transaction
Currencies accepted: GBP (£) and EUR (€)
KYC verification required before first withdrawal

Bonuses and Promotions

Our Grosvenor Casino bonus programme is designed to reward both new and returning players. New members can deposit £20 and play with £40 — our welcome bonus matches your first deposit with an additional £20 bonus, subject to a 10x wagering requirement (deposit + bonus = £400) within 30 days, with a maximum bonus conversion of £2,000. Note that first deposits made via PayPal or Paysafecard are not eligible for this offer.

Beyond the welcome bonus, at Grosvenor we run an exciting calendar of ongoing promotions: a daily Grand Prize Wheel offering Golden Chips, Cash, Free Spins, or Cash Draw tickets (up to £1,000); Top of the Slots (stake £10 daily, earn 5 free spins); Drops & Wins with prizes up to £20,000 each; the £1 Million Prize Drop on Fury of Anubis; Golden Goal Rewards with a £25K weekly prize pool; and seasonal sports promotions including Cash Drops. Our Grosvenor One loyalty membership means every session — online or in-venue — earns you rewards.

Customer Support

We provide 24/7 customer support via Live Chat and our comprehensive Help Centre at support.Grosvenor Casinos.com. Our Grosvenor Casino live chat team is available around the clock to assist with account queries, payments, technical issues, and responsible gaming concerns. All support is delivered in English. For GB players, IBAS acts as our independent ADR; for non-GB players, disputes may be referred to the Gibraltar Gambling Commissioner.

Responsible Gaming

Responsible gaming is not an afterthought for us — it is embedded in everything we do at Grosvenor. We are fully integrated with GAMSTOP, and self-excluded players cannot access our services. We provide a full suite of responsible gaming tools, including deposit limits, session limits, self-exclusion, and reality checks. If you ever feel that gambling is no longer fun, we encourage you to use our tools or contact our support team immediately. We are here to help.

Content updated: July 13, 2026